Strange problem though, no CD/DVD drive detected in Explorer.
This didn't work:
1. Run Command Prompt as an Administrator. Type cmd in Windows 8 Metro UI (Start) and press cltr+shift+enter
2. Type following and hit enter
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
3.Reboot
4. Verify if the problem has been resolved.
1. Run Command Prompt as an Administrator. Type cmd in Windows 8 Metro UI (Start) and press cltr+shift+enter
2. Type following and hit enter
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
3.Reboot
4. Verify if the problem has been resolved.
But this did
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
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